“You did such a good job!” I used to think when I heard that after a talk it meant that I'd said brilliant things, maybe looked and acted professional (whew!) and delivered a polished performance. These days, I know better.

It’s like Maya Angelou said,

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

That's why I only remember the feeling I got from an expert speaker this winter.